Questions, answered simply.
For an online-first bespoke brand, education removes friction. These example FAQs can be expanded for SEO and customer support once Fifth C confirms policies and partner-portal behaviour.
Cost. Fifth C adds price transparency to the traditional four C’s of cut, colour, clarity and carat, helping customers understand how specification and budget work together.
Yes. A link, screenshot, Pinterest pin, Instagram post or sketch is a useful starting point. Fifth C can discuss which elements you want to retain, change or reinterpret.
Yes. The relaunch brief includes both certified natural diamonds and lab-grown diamonds, alongside coloured gemstones.
The planned partner portal is intended to handle live diamond and gemstone browsing, ring configuration and stock pricing. Final behaviour depends on the chosen portal integration.
The questionnaire states that in-stock items may receive instant quotes inside the portal, while bespoke quotations are expected to take around one to two days.
No appointment is required to start. The target model is online-first, with contact form, email, call and WhatsApp available if needed.
The current relaunch brief does not require payment processing on the main website. This can be introduced later, particularly for stock pieces, once the operational workflow is confirmed.